Compass Group
Back to testimonials

Compass Group

Compass Group is an international market leader in the area of food and support services for businesses, schools, hospitals, hotels, bars and restaurants. The company has a workforce of 500,000 employees who are active in 50 countries.

"Our sales and account management teams have completed various programmes offered by Hovingh & Partners. The result? We are now winning contracts of an impressive size. We asked a new customer why they chose us. The answer matched our sales vision exactly: we are committed and patient, put in a great deal of effort during the entire process and demonstrate superior knowledge of the customer's needs. This is a direct result of the programme that we implemented. So we are particularly pleased with the return on our investment."

Results

Challenge

The introduction of a uniform, global sales and account management methodology. The approach needs to support achievement of the key performance indicators in the short and long term. Employees in 50 countries are involved.

Solution

Sales Funnel and Winning Account Management Strategies for all sales and account management teams worldwide and their managers/support services. Coaching and support when strategizing large international deals.

Results

The programme started in 2007 and is still the global standard. Everyone works according to the methods, there is a common language within the organization and successes are actively shared. The KPIs are achieved each year..